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Privacy Policy: Website Users

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​At Major Family Law we are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. Major Family Law is registered under the Data Protection Act 1998.

The purpose of this policy is to explain how Major Family Law will use and process any personal data you provide to us as a result of using our website. This information is written for the benefit of general visitors to the website – if you are a client of ours (or become one) we process a wider range of personal data and you will be provided with further information about how we use your personal data.

You do not have to give us any personal information in order to use most of this website. However, if you wish to contact us you will need to provide certain information on the Enquiries Form. If you wish to access our free online consultation service you will be asked to provide more detailed personal information. This online service is operated by a company called Settify PTY Ltd and before providing any information you will be able to access its Privacy Notice which clearly explains how they look after your personal data when you use the system, what your privacy rights are, and how the law protects you.

What information do we collect?

Major Family Law is the sole owner of the information collected on this website. We do not sell, share or transfer this information except as set out in this statement.

The type of information which we collect about you includes your:

  • name
  • contact address
  • telephone number
  • fax number
  • email address
  • date of birth

We will not collect sensitive information about you (for example relating to racial origin or political beliefs) without your express consent.

How is the information used?

We use your information to improve our marketing, for administration and to provide legal services. We will show the information you provide to such of our employees as need to see it.

We also use information in aggregated information (where no individual user is identified). This information may include:

  • the URL which you came from
  • the URL you next go to
  • what browser you are using
  • your IP address

This information is used for market research and to customise our site content. We believe that this allows us to monitor and improve our site and tailor it to better meet our users requirements.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

How Long We Keep Your Personal Data

If you contact us with an enquiry regarding legal advice but do not become a client of ours we will keep your name and contact details and any other data you submit to us securely on our client database for 7 years, this is so that we have a record that you contacted us if you come back to us again. After 7 years your details will be deleted from our system.

Use of Cookies

We may use cookies to store information such as user ID and your session identifiers to enable us to identify whether you are registered on to the site and if so to short cut your access to the site.

Calls

Please be advised that calls may be recorded for quality, monitoring, training and all other legitimate business purposes pursuant to the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.

Who do we share the information with?

We will not disclose information we keep about you to any third parties except that we reserve the right to disclose personal information to:

  • any law enforcement agency requesting if in connection with the commission of an offence;
  • comply with applicable laws and lawful government and/or regulatory requests;
  • protect our systems and ourselves; and/or operate our systems properly

How do we safeguard your personal data?

Major Family Law uses industry standard safeguards to protect the confidentiality or your personal data such as encryption keys and firewalls.

Your personal information will be held securely in accordance with the Data Protection Act 1998.

Our security systems mean that we may request proof of identity before we are able to disclose information to you.

Your consent

By submitting your information and by using our website you consent to the collection and use of personal information relating to you as set out in this privacy policy. If we decide to amend our privacy policy we shall post any changes on this page so that you are aware of what information we collect how we use it and under what circumstance we disclose it. Please check back regularly. Continued use of the service will signify that you agree to any such changes.

How can you correct any inaccuracies?

We are committed to ensuring that the information which we hold about you, is accurate and up to date. You can check the information that we hold about you by emailing us at enquiries@majorfamilylaw.co.uk

Please notify us if you find any inaccuracies providing us with sufficient information to identify you, so that any errors can be corrected.

You agree to keep your data accurate and up to date and promptly to send us any new or revised personal data.

You warrant and undertake to us that all of the details you supply to us are true and accurate.

How to access your personal data (Subject Access Request)

Under the Data Protection Act 1998, current and previous clients about whom Major Family Law may be holding data, have the right to access the data that is being held about them. Any person may exercise this right, known as a Subject Access Request, by completing the form below. Please note that it is Major Family Law policy to make a charge of £10 for each Subject Access Request made under the Act. We aim to comply with requests for access to personal information as quickly as possible, and will ensure that information is provided within 40 days unless there is good reason for delay. Further information about your rights under the data protection legislation can be found at www.ico.org.uk

"Hugely impressed by Joanne Major’s drive, vision, and meticulous attention to detail"

I’ve always been hugely impressed by Joanne Major’s drive, vision, and meticulous attention to detail. I’m not surprised, therefore, that Joanne and her dedicated team of lawyers and support staff have rapidly gained recognition as one of the most forward-looking, innovative, client-focussed family practices in the country.

James Richardson

District Judge

"A wealth of collaborative experience"

Joanne Major has a wealth of collaborative experience. Her delivery is strong and confident with a no nonsense approach that I came to trust. This is invaluable when clarity and action is required. Major Family Law were highly recommended to me and I would have no hesitation to pass that recommendation on.

Christine Nugent

Managing Director, Business Travel

"Both knowledgeable and approachable family lawyers"

We are happy to endorse the services provided by Joanne Major and the team at Major Family Law, Ponteland. We have a number of mutual clients who speak very highly of them. They are both knowledgeable and approachable family lawyers who are clearly client focussed.

Andrew Morgan

Partner, Nicholson & Morgan

"Family lawyer of high calibre and drive"

Having worked with Joanne Major at a large commercial firm some years ago, I am aware she is a family lawyer of high calibre and drive. During a short period of time she has put together an excellent team of intelligent, approachable lawyers who deliver first rate family law services to clients. We as a firm are happy to recommend them.

Paul McGowan

Principal Solicitor, Collingwood Legal

"We can trust them to understand what is at stake"

Joanne Major and her team are the “Go To” for any clients or contacts who come to us asking if we know any good family lawyers. We can trust them to understand what is at stake and treat each client as an individual, taking time to listen, explain & advise as we would do when faced with commercial legal issues.

Tim Clarke

Partner, Clarke Mairs LLP

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"Hugely impressed by Joanne Major’s drive, vision, and meticulous attention to detail"

I’ve always been hugely impressed by Joanne Major’s drive, vision, and meticulous attention to detail. I’m not surprised, therefore, that Joanne and her dedicated team of lawyers and support staff have rapidly gained recognition as one of the most forward-looking, innovative, client-focussed family practices in the country.

James Richardson

District Judge

"A wealth of collaborative experience"

Joanne Major has a wealth of collaborative experience. Her delivery is strong and confident with a no nonsense approach that I came to trust. This is invaluable when clarity and action is required. Major Family Law were highly recommended to me and I would have no hesitation to pass that recommendation on.

Christine Nugent

Managing Director, Business Travel

"Both knowledgeable and approachable family lawyers"

We are happy to endorse the services provided by Joanne Major and the team at Major Family Law, Ponteland. We have a number of mutual clients who speak very highly of them. They are both knowledgeable and approachable family lawyers who are clearly client focussed.

Andrew Morgan

Partner, Nicholson & Morgan

"Family lawyer of high calibre and drive"

Having worked with Joanne Major at a large commercial firm some years ago, I am aware she is a family lawyer of high calibre and drive. During a short period of time she has put together an excellent team of intelligent, approachable lawyers who deliver first rate family law services to clients. We as a firm are happy to recommend them.

Paul McGowan

Principal Solicitor, Collingwood Legal

"We can trust them to understand what is at stake"

Joanne Major and her team are the “Go To” for any clients or contacts who come to us asking if we know any good family lawyers. We can trust them to understand what is at stake and treat each client as an individual, taking time to listen, explain & advise as we would do when faced with commercial legal issues.

Tim Clarke

Partner, Clarke Mairs LLP

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